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Our team are available to assist. Just let us know what we can help you with and a member of our team will be in contact shortly.

About our Courses

Can I speak to anyone prior to registering onto my course?

Absolutely! We have a specialist team of course advisors that will be able to answer any questions you have. They will also enable you to understand how the study works! They will be available from Monday to Friday from 8:30am to 5:30pm. You can call us on 01785 336464 or email us at info@thelearningcollege.co.uk. We also have our online chat facility, should that be easier.

Can I pay by instalments?

Yes! All our course will enable you to make payment via a payment plan option. All payment plan options will cost around £50 more due to the direct debit platform costs.

Do I need to have a credit check for the instalment plan?

No, we don’t use any credit checking facility and you will not be credit checked to take advantage of our payment plan. It is a direct agreement you have with the college to enable you to make your payments easier to manage.

Can you offer me funding for my course?

Unfortunately, we don’t offer any funding for any of our courses. Instead, we have convenient payment plans to help you manage the cost monthly. Each of our payment plans are carefully crafted to keep the cost as low as possible to make them more manageable.

About Learning

Will I have a Tutor to help me with my course?

Yes, you will have a personal 1-2-1 Tutor. Upon registration you will then choose which Tutor you would like to work with, and they will then support your study throughout. You will be able to directly message your Tutor, email, call and where required, video call.

Can I complete my course quicker than the guided time?

Yes of course! Study is done in your own time at your own pace. This means you can customise and fit your study around your current commitments making completion simple. The number of hours you study each week will determine as to how quickly you complete. The more time you do, the quicker you pass your qualification!

What will I need for my studies?

You will need to have either a PC or a tablet such as the iPad or an Android to study on. For your convenience we have The Learning College app that is available for download off both the app store and google play. We will provide all information, assessments, podcast lessons (watch in your own time at your own pace) along with all answer sheets being set out ready for completion. You will also need to have some form of ‘word’ such as Microsoft word or Open Office (free software) Ask us for more details if you require advice on the free software.

When can I start my course after registering?

Upon finalising your registration via our website, you will have instant access to all course material and will be able to being your studies right away. This applies 24/7 and even at weekends you will have no delay in getting started.

Will I have to take an exam?

With the exception of our Functional Skills qualifications, you will NOT have any exams with our qualifications. Most of our qualifications are assessment based and will be marked on a unit-by-unit basis by your personal 1-2-1 tutor.

What happens if I fail an assignment?

If you fail any of your assignments, please don’t worry. Your personal tutor will generally set you an additional research task toguideyou towards the correct answer whereby you will be able to amend your original answer and re-submit. You have no limit on re-submissions either taking away any worries.

Do I need to attend any lessons?

No, all materials are online via our learner platform to enable you to study in your own time at your own pace. The materials are available 24/7 365 days a year so you will have no restrictions and plenty of time.

SMEs, SMBs & Corporate

Do I have an account manager?

Yes, every business gets a dedicated account manager for any of your learners needs.

Upon signing up with The Learning College, you will be assigned and introduced to your dedicated account manager.

How can I pay for my employees or future employees to complete your qualifications?

We have 3 options available for school enrolments:

  • Invoice Request – Complete our School Registration Form via the website.
  • Card payment over the phone.
  • Enroll via the website (Learner details will need to be confirmed once this is
    completed)


If you are not sure which option is best for you feel free to give us a call on 01785
336 464.

What if my employees need additional support during my course?

Your tutor will be contactable via email if you have any issues. Depending on your support package, you can also contact your tutor via telephone or arrange a one-to-one web tutorial.

Schools & Educators

How can I pay for my teaching staff to complete your qualifications?

We have 3 options available for school enrolments:

  • Invoice Request – Complete our School Registration Form via the website.
  • Card payment over the phone.
  • Enroll via the website (Learner details will need to be confirmed once this is
    completed)


If you are not sure which option is best for you feel free to give us a call on 01785
336 464.

Do staff need to attend any in-person training?

No. All of our qualifications are 100% online via our Learner Management System,
enabling staff to fit study around their school duties.

Are we able to track our learners progress?

Yes. Upon enrolment you will be offered the option to have a Mentor Account set up
for the school. This will give you the visibility to track when your staff have been
active, what feedback they have received on their units and what units they have
passed. We can provide more detailed reports upon request.

Can we enroll staff at different times of the year?

Yes. We offer rolling enrolments all year round meaning learners can start when it
suits both them and the school.

What support is available to learners?

We offer a full support network within The Learning College. Upon enrolment
learners will be given the opportunity to select their tutor for the duration of the
course. Our tutors are there to offer support to learner when requested, this can be
via a phone call, email, Teams call or our messaging system on the learning
platform. As a school learner they will also benefit from having the support from the
Development Manager looking after the school who will come and meet with them
soon after enrolment to ensure they are happy with the system and answer any
questions they may have.

Are the qualifications nationally recognised?

Yes. All of our qualifications are accredited by either CACHE/NCFE or TQUK and
appear on the RQF (Regulated Qualification Framework)

How long do does it take to complete a qualification?

This varies dependent on the qualification. The course timescale can be from 8
months to 18 months, this is the maximum amount of time given to learners without
extensions they will be provided with a completion date upon enrollment. Learners
can complete their qualification a lot sooner should they wish and personal
circumstances allow. Learners can also extend the qualification should they need
additional time *fees apply

Can the qualifications be used for staff CPD records and career progression?

Absolutely, our qualifications are perfect for Continued Professional Development
(CPD), performance reviews or potential routes to promotion within school based
roles.

Extra Information

Do you offer recruitment support?

Yes, our college offers you the opportunity to register for recruitment support upon completion of your qualification. This is supported by our carefully selected recruitment partner. They will guide and support you with all aspects of finding a job opportunity.

Are you a regulated and accredited college?

Yes! We are an accredited NCFE CACHE and TQUK college, offering government regulated qualifications.


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